Skip to main content
This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal

Notes/Domino 6 and 7 Forum

Notes/Domino 6 and 7 Forum

  


RE: Custom Call Center App?
~Mario Lopkistergon 12.Nov.03 06:47 PM a Web browser
Applications Development All Releases All Platforms


Do you have the business processed mapped out? If you do than go from that. Most canned solutions will want you to change your process to their process to use their app. At times that makes things difficult.

Making your own call center is not that hard if you had some time to understand what are all the business processes involved.

I created my first call center app back in R4.5 in 1996 after taking the Domino development and adminstration classes -- it is not rocket science to build one.

HTH -- Cheers




Custom Call Center App? (~Miriam Kiazena... 11.Nov.03)
. . There are dozens of excellent Domin... (~Lisa Lopresach... 12.Nov.03)
. . . . RE: There are dozens of excellent D... (~Miriam Kiazena... 12.Nov.03)
. . RE: Custom Call Center App? (~Mario Lopkiste... 12.Nov.03)
. . . . RE: Custom Call Center App? (~Miriam Kiazena... 21.Nov.03)

Document Options






  Document options
Print this pagePrint this page

Search this forum

Forum views and search


  Forum views and search
Date (threaded)
Date (flat)
With excerpt
Category
Platform
Release
Advanced search

Member Tools


RSS Feeds

 RSS feedsRSS
All forum posts RSS
All main topics RSS